The Full Process
How It Works
From the moment you book to the moment you leave a review — here's exactly what happens when Bat City Gutters comes to your home.
BOOK ONLINE IN 2 MINUTES
No phone tag. No waiting.
Head to our booking page, pick your service, choose an available date and time slot, and confirm. That's it. No account required, no phone calls, no back-and-forth. Our calendar shows real-time availability so you always know exactly when we can show up.
- ▸Choose cleaning, installation, or gutter guards
- ▸Select the date and time that works for you
- ▸Enter your address and any access notes
- ▸Confirm — done in under 2 minutes
INSTANT CONFIRMATION
Text + email within 15 minutes.
The moment you book, our system fires off a confirmation text and email with your job details, crew name, and arrival window. You'll receive a reminder the night before and another 30 minutes before we arrive. No mystery, no confusion — just clear communication.
- ▸Instant booking confirmation via text & email
- ▸Crew name and photo included
- ▸Reminder text the night before
- ▸30-minute heads-up when crew is en route
YOUR CREW ARRIVES ON TIME
Fully equipped. Zero drama.
Our trucks arrive stocked with everything needed for the job — ladders, blowers, hand tools, safety gear, and a shop vac. The crew will introduce themselves, do a quick walkthrough with you, and review any access notes you provided at booking.
- ▸Uniformed, background-checked crew
- ▸Truck fully loaded — no back-and-forth trips
- ▸Brief intro & walkthrough with homeowner
- ▸All equipment brought on-site: no extra charges
PRE-JOB INSPECTION & PHOTOS
We document everything before we touch a thing.
Before work begins, we photograph every section of your gutters. We're checking for blockages, improper slope, rusted fasteners, separated seams, and foundation discharge issues. This protects you and us — and helps us flag anything that may need attention beyond the cleaning.
- ▸Full photo documentation before work starts
- ▸Gutter slope and pitch check
- ▸Downspout outlet and discharge inspection
- ▸Fascia and soffit visual check
- ▸Written notes shared with you if issues found
FULL GUTTER CLEANING
Every inch cleared by hand and blower.
We work section by section, hand-removing packed debris first, then finishing with a high-powered blower to clear every corner and joint. Leaves, twigs, shingle grit, bird nests — all of it gone. We collect the debris and bag it so your yard stays clean throughout.
- ▸Hand removal of packed leaves and debris
- ▸High-powered blower pass on all sections
- ▸All debris bagged and removed from property
- ▸Gutter joints and miters cleared individually
- ▸Roof edge blown clean as a bonus
DOWNSPOUT FLUSH & FLOW TEST
Water proves the work.
After clearing the gutters we run a full water flush from every section. This confirms downspouts are flowing freely all the way to the ground-level discharge point. We check for back-pressure, slow drains, underground line blockages, and pop-up emitter function — and we flag any issues we find.
- ▸Garden hose flush from each gutter section
- ▸Downspout confirmed free-flowing top to bottom
- ▸Underground drain & emitter checked if accessible
- ▸Slow drains documented and reported
AFTER-JOB PHOTOS & REPORT
You see everything we saw.
Once the job is complete we photograph every section again — same angles as the before shots. The full before-and-after set gets sent to your phone along with a written summary noting any damaged sections, improper pitch points, or areas we recommend watching. Your house, fully documented.
- ▸Full after-photo set sent via text
- ▸Side-by-side before/after for every section
- ▸Written crew notes on any flagged issues
- ▸Roof edge visual inspection included
TRANSPARENT INVOICE & PAYMENT
No surprises. Ever.
You'll receive a clean, itemized invoice right after the job — broken down by service type. Pay via card, Venmo, Zelle, or cash. No hidden trip fees, no surprise add-ons. The price you were quoted is the price you pay. Period.
- ▸Itemized invoice sent immediately post-job
- ▸Pay by card, Venmo, Zelle, or cash
- ▸No hidden fees or callout charges
- ▸Receipt emailed on same day
LEAVE US A REVIEW
Your words bring the next hero in.
If we've done our job right — and we plan to — we'd love a Google review. It takes 60 seconds and it means the world to a small local business. Every review helps another Austin homeowner find trusted help. We'll even follow up with a thank-you text and a discount code for your next service.
- ▸Google review link sent via text after payment
- ▸Takes less than 60 seconds
- ▸10% discount on next booking for leaving a review
- ▸Your feedback directly improves our service
Standard
What's Included in Every Job
No add-on nickel-and-diming. This is the standard.
Full debris removal — leaves, twigs, shingle grit, nests
High-powered blower pass on every gutter section
Downspout flush & flow test — top to bottom
Before & after photo documentation sent to you
Visual inspection: slope, fasteners, seams, fascia
Roof edge blowout at no extra charge
All debris bagged and removed from your property
Written crew notes if any issues are found
FAQ
Common Questions
Everything you'd ask before you book.
How long does a cleaning take?
Most single-story homes take 45–60 minutes. Two-story homes typically run 60–90 minutes. We never rush — we work until the job is right.
Do I need to be home?
No. As long as we have access to your gutters and you've noted any gate codes at booking, we can handle everything while you're at work. Photos and report go straight to your phone.
What if it rains the day of my appointment?
Light rain doesn't stop us — wet gutters clean up just fine. Heavy rain or lightning will cause us to reschedule to the next available slot, same priority.
Do you clean up the debris?
Yes. Always. Every bit of debris is bagged and removed from your property. We leave your yard exactly as we found it.
What if you find damage during the inspection?
We photograph it, note it in the report, and walk you through the options. We never proceed with upsells on the spot — we give you time to decide.
Ready?
Ready to Get Started?
You've seen the whole process. Now let's run through it for your home. Book in 2 minutes — we'll handle everything else.
$0 callout fee · Same-day availability · 5★ rated on Google